Certificate lookup

Verify a piece by its certificate serial.

Every piece in the catalog ships with a printed certificate serial. Enter it below to see the authentication record — the piece, the date it was verified, and the tier we recorded against it.

Numbers only is fine. Include the leading “#” if you copied it from the receipt — we accept both.

Find the serial on the receipt or the packing slip included with your order.

The three tiers

What the A / B / C badges actually mean

Every verified piece carries exactly one tier — the strongest label our evidence supports. The definitions below are what each tier requires to be issued.

Tier A · Verified Authentic

Direct-from-brand sourcing plus independent authentication. The strongest provenance we issue.

  • Sourced direct from the brand or an authorised distributor
  • Authenticated by a third-party luxury authenticator
  • In-house physical inspection on intake

Tier B · Verified Inspection

Inspection-led authentication without a brand-direct chain of custody.

  • Authenticated by a third-party luxury authenticator
  • In-house physical inspection on intake

Tier C · Refurbished

Restored to retail-equivalent condition by a specialist before it enters the catalog.

  • Specialist refurbishment to retail-grade condition
  • Photographed at intake and again at refurbishment completion
The 4 checks

Every verified item carries at least one authentication tag

An item can earn multiple tags. The tags below describe what was actually checked — not a vague promise.

Authentic sourcing

Direct-from-brand sourcing with chain-of-custody documentation backing every item.

Expert verified

A third-party luxury authenticator inspects the item against brand-specific markers.

In-house inspected

Our fulfillment team performs a physical inspection: stitching, hardware, lining, finish.

Refurbished

Restored to retail-equivalent condition by specialists before it enters the catalog.

The process

What happens before an item is eligible to ship

  1. Supplier vetting

    Every supplier in the Monarch network is reviewed before their first SKU ships. We log the entity, the country of operation, and the curator responsible for that catalog.

  2. Inspection on intake

    When an item arrives at the verified facility, it is photographed, weighed, and checked against the supplier-provided dossier. Every step is timestamped.

  3. Authentication tags

    Each item earns one or more authenticity tags — Authentic, Expert Verified, In-House Inspected, Refurbished — that describe what was checked.

  4. Approved to ship

    Only items with a completed authentication trail appear in the catalog and are eligible for fulfillment.

Edge case

What happens if an item fails authentication

Failures are rare, but the plan for one matters more than the day-to-day happy path. Here's exactly what we do.

  1. 1

    Item is removed from the catalog

    The listing disappears from the storefront so no further orders can be placed against it.

  2. 2

    Full refund issued automatically

    If an order already exists, the buyer receives a full refund — no restocking fees, no return shipping.

  3. The failure is logged

    Both the item and the supplier record are flagged. Repeated patterns trigger a supplier review.

Authenticated by design

The catalog is the proof — not the page you're reading

Every claim on this page is anchored in the inspection trail of a real product. Browse the catalog to see it in action.